Refund Policy
Deposits
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All deposits paid to secure tattoo appointments are non-refundable.
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Deposits will be deducted from the final cost of your tattoo at your appointment.
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Deposits may only be refunded if we are unable to honour your booking due to unforeseen circumstances on our part.
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If you need to reschedule your appointment and provide at least 48 hours’ notice, your deposit may be transferred to a new appointment date (at our discretion).
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No-shows or cancellations with less than 48 hours’ notice will result in loss of deposit.
Payments for Tattoo Services
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Once a tattoo service has been completed, all payments are final and non-refundable.
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We do not offer refunds for completed tattoos. If you are dissatisfied, please speak with your artist during your appointment so we can address your concerns.
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Touch-ups may be offered at the artist’s discretion.
Products & Merchandise
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Unopened and unused aftercare products or merchandise may be returned within 14 days of purchase for a full refund or exchange, provided you have proof of purchase.
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Opened, used, or damaged products cannot be returned for hygiene reasons, except where faulty.
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If you receive a faulty or incorrect product, please contact us within 7 days of receipt to arrange a return or exchange.
Gift Vouchers
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Gift vouchers are non-refundable and cannot be exchanged for cash.
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Lost or stolen vouchers cannot be replaced.
How to Request a Refund
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To request a refund or discuss any issues, please contact us at info@luckybirdtattoo.co.uk with your booking or receipt details.
We reserve the right to update this policy at any time. The latest version will always be available on our website.